The service center "Liectroux Ukraine" will provide you with expert assistance and advice on issues related to the operation of Liectroux devices, installing the APP application on a mobile phone, etc. for all vacuum cleaner robots and window washer robots of Liectroux company, purchased exclusively on the websites of our partners
https://liectroux.com.ua
https://sark.com.ua/
https://lifes.com.ua
https://rozetka.com.ua/seller/liectra/?section_id=237815
For technical support you need to call +38 (068) 680 67 58
and inform:
· Order number
· SN products or seal number (indicated on the warranty card)
· Date of purchase
· Take a picture of the warranty card, sealing the product and send it in a way convenient for you (Viber, WhatsApp, Telegram, Email ....)
Then, state the essence of the appeal. If your appeal is related to the incorrect operation of the equipment, we ask you to video-record the problematic moment of the product’s operation to more accurately determine the cause of the failure and send it in a way convenient for you (Viber, WhatsApp, Telegram, Email ....). This will help our technicians more qualified to assist you.
In 95% of cases, questions arising regarding the operation and configuration of Liectroux equipment are resolved remotely or by telephone. If the issue cannot be resolved, the product is sent to a service center, where the reason is clarified.
We are always happy to help you,
but remember ...
Your calm ... is directly proportional to the patience and desire of our technicians